This California Privacy Policy applies only to California consumers (“you” or “your”) and supplements the Privacy Policy of Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services (“CSA” or “we”). The California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”), collectively referred to as “California Consumer Privacy Laws”, provide California consumers with specific rights regarding their personal information. This California Privacy Policy describes your privacy rights under the California Consumer Privacy Laws, explains how you may exercise your privacy rights, and provides an overview on the types of personal information we collect.
Scope
CSA may have collected the following categories of CCPA Personal Information from consumers within the last 12 months:
Category |
Examples |
Identifiers |
A real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, or passport number. |
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) |
A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, medical information, or health insurance information. |
Internet or other similar network activity |
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. |
Geolocation data |
Physical location |
Professional or employment-related information |
Current or past job history or performance evaluations |
Education information |
Current or past education history |
CCPA Personal Information does not include:
1. Publicly available information from government records,
2. Information excluded from the CCPA’s scope, such as:
Collection of Your CCPA Personal Information.
CSA collect’s each of the categories of CCPA Personal Information listed above in one or more of the following ways:
How We Use Your CCPA Personal Information.
CSA may use or disclose each of the categories of CCPA Personal Information described above for one or more of the following business purposes:
Sharing Your CCPA Personal Information.
CSA may share your CCPA Personal Information with the following categories of third parties for a business purpose:
Security Measures.
CSA restricts access to your personal information to employees who we have determined need it in order to provide products or services to you. Further, CSA provides thorough training to its employees to safeguard customer personal information. We maintain strict physical, electronic and procedural safeguards to protect your personal information from unauthorized access by third parties.
Rights and Choices under the CCPA.
o The specific CCPA Personal Information we may collect;
o The categories of CCPA Personal Information we may collect;
o The categories of sources from which we may collect your CCPA Personal Information;
o The business purpose(s) for collecting or sharing your CCPA Personal Information;
o The categories of CCPA Personal Information we may disclose for business purposes; and
o The categories of third parties to whom we may share your CCPA Personal Information.
o You have the right to request that we delete any of your CCPA Personal Information that CSA collected from you and retained, subject to certain exceptions. Any requests for deletion should be directed at consumerprivacy@us.generaliglobalassistance.com.
o CSA may deny your deletion request for reasons permitted by the CCPA. (i.e. if the information is excluded from the CCPA or does not constitute CCPA Personal Information).
Changes and Updates to this Privacy Policy.
CSA may occasionally update this CCPA Privacy Policy. Your continued use of the Website constitutes Your agreement to this CCPA Privacy Policy and any updates.
Contacting Us.
If you have any questions or comments about this Supplement, including how we collect and use your CCPA Personal Information or your choices and rights regarding such use, or if you wish to exercise your rights under California law, please contact us by either:
By Mail:
Attn: Customer Privacy Management Office
P.O. Box 939057
San Diego, CA 92193-9057
By Phone:
866-757-0010
By Email:
consumerprivacy@us.generaliglobalassistance.com
By Internet Form: