Hurricane Kits Explained

• Evacuation Contact Notification Form

If your properties are evacuated, be sure to complete this form and return it to us—so we know how to contact you during the evacuation and so we can prioritize and expedite your guests’ claims.

• Claim Forms and Instructions

Evacuated guests should complete a claim form and send their supporting documentation to us as quickly as possible. Remind guests to keep receipts for amounts claimed.

• Frequently Asked Questions
  

Whether you’re anticipating an evacuation or navigating your way through one, our FAQ’s for Vacation Rental Managers provides valuable information that can help you help your guests.

Reference these FAQ’s if you aren’t sure about a guest’s coverage situation, how to assist during the claims process, or what documentation we need to process your guests’ claims.

•  In-Room Information Placards

Place these placards in the rooms of insured guests so they know how our plans can help if they’re evacuated and so they can easily reach us if they need emergency assistance.

• Why Buy Flyer

Post in your office or distribute to your guests so they understand the value of having added protection for their travel plans with vacation rental insurance.

REMINDER: Once a storm is forecasted or it becomes evident that a storm will impact travel to the vacation rental or surrounding area, the event is considered foreseeable. This means the insurance plan can no longer be purchased to cover losses that your guests might suffer from that specific storm.