Hurricane Season 101: Help Your Guests Weather the Storm

No one expects it to happen to them, yet every year hurricane season makes a mess of unfortunate travelers’ long anticipated summer vacations. As your guests look forward to relaxation and abundant sunshine this season, it’s wise to note that many popular places to visit in the U.S.—Florida, the Carolinas and the beautiful coastlines of Hawaii—are also prone to hurricane-related travel risks. Though it’s rare that vacation plans are affected by natural disasters, helping guests prepare for adverse weather that could impact their itineraries can help them trust that you’re attending to each aspect of their trip.

Generali travel insurance Plans provide coverage for certain weather-related events your guests might encounter during hurricane season. If these events impact your guests’ vacation, travel insurance can reimburse your guests for their nonrefundable trip costs—rather than asking you to return their deposits and other prepaid payments.

Mandatory Evacuations

Your rentals are evacuated due to adverse weather or a natural disaster such as a hurricane. Generali travel insurance provides coverage for vacation days during the evacuation period. To cancel in full, your guests shouldn’t have more than 50%—or more than the number of days specified in their Description of Coverage/Policy—of their reservation left when the evacuation is lifted.

Flight Delays and/or Cancellations

Your guests’ flights are cancelled or delayed due to adverse weather, and they have to interrupt or cancel their travel arrangements.

Uninhabitable Personal Home

Maybe your rental properties aren’t in an affected area, but your guest’s home is. If a flood, fire, hurricane or other natural disaster makes a guest’s personal home uninhabitable, travel insurance can provide coverage.

Inaccessible Destination

Adverse weather interrupts road service for six or 24 hours or more (depending upon the plan purchased) or makes the rental property inaccessible, preventing your guests from reaching their unit. Generali travel insurance can help.

Interruption of Essential Services 

Water, electric, sewage or gas services at your rentals are interrupted for more than 24 hours because of adverse weather or a natural disaster.

Uninhabitable Rental 

If your guests purchase Seaside Coastal Travel Insurance, the Plan provides coverage if a hurricane or other natural disaster makes the rental uninhabitable.

A travel protection plan could make the difference between a guest recouping some or all of their costs should these weather-related mishaps occur. If your guests do purchase insurance, we recommend they always travel with a hard copy of their Description of Coverage/Policy so they can review their coverage and contact us with questions, even if they can’t access the internet. All plans include 24/7 travel support services for immediate assistance, anytime.

To learn more about the ways Generali Global Assistance can help you and your guests during hurricane season or to set-up a customized sales training to increase take rates, contact your dedicated account manager or visit us online.

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